Hilversum, Johannesburg, 29 March 2017 – NEC business partner in South Africa Gijima today announced it has rolled out a brand new UCaaS solution in South Africa that offers full enterprise UC capabilities on a monthly basis and enables customers to scale functionality and capacity as they need. Rather uniquely it offers scalability from 0 to 100%.
Gijima’s new UCaaS offering is hosted from a platform in Teraco and is now fully operational. The UCaaS service called ‘3CaaS (3C as a Service) is based on NEC’s UNIVERGE 3C UC&C solution, Contact Centre, Expense Management, IP-DECT Mobility. It includes connectivity and SBC if required. In South Africa XON is one of the first customers with the complete suite of solutions that are offered from the hosted platform.
Reduced investments and maintenance
With this hosted UC as a Service (UCaaS) solution Gijima aims to relieve enterprise customers of their concern and responsibility to service and support a dedicated on-premise installation. The centrally hosted solution can easily be updated to the latest standards and functionality. Being served by a hosted solution from a data center provides not only improved reliability and simplified support, but also reduces customer investment and maintenance costs significantly.
Gijima is one of the leading companies engaged in the fields of Communications, IT and Security Solutions in the highly competitive South African ICT market. The Gijima NEC division continues to accelerate and move forward with the latest technologies that NEC has to offer and deploys a wide range of activities ranging from network design, tailor made solutions, implementation and support services.
XON is taking advantage of the functionalities provided by UNIVERGE 3C including its advanced client-based Contact Centre agent functionality and MA4000 Expense Management.
Addressing competitive markets with innovative solutions
UNIVERGE 3C redefines the way a business and individuals communicate keeping an organization competitive in today’s marketplace. The comprehensive solution provides fully functional IP telephony along with a complete set of collaboration applications that can be tailored to specific business needs. It enables total control over how, when and where individual users choose to be reached. Its distributed software architecture operates across premise, cloud or hybrid environments, delivering unmatched flexibility, reliability and scalability.
In the highly competitive South African ICT market, Gijima is one of the leading companies engaged in the fields of Communications, IT and Security Solutions and continues to accelerate and move forward with the latest technologies that NEC has to offer.