Transform How You Communicate, Collaborate, and Serve Your Customers
Unified Communications. Collaboration. Telephony. Now your whole team can benefit from a single solution. Collaborate pro-actively from almost anywhere, anytime with UNIVERGE 3C – powerful and innovative IP telephony and UC&C software that operates in a dynamic delivery model across premise, cloud or hybrid environments. Welcome to UNIVERGE 3C. Welcome to NOW.
Meet the rising expectations of customers, colleagues and partners for shorter response times and higher service levels. Let your digital workplace strategy create rich and connected Customer and Employee Experiences, through anywhere and anytime, frictionless, personalized and meaningful interaction.
Maximize the performance of your workforce and make them more responsive to business. Make customer contact welcoming and well-informed. Enable your teams to work together as one, and collaborate productively in real-time, with co-workers, customers and suppliers.
3C enables colleagues to be chased and contacted quickly and easily using company directory and Presence for real-time availability, inside and outside the office.
Users benefit from a single contact number across multiple devices, including seamless call transfers between public mobile networks and company WiFi when a user is on the move.
Fully interactive collaborations can be arranged in seconds - video conferencing, communal whiteboards and screen sharing are just a click away. Welcome to NOW!
UNIVERGE 3C provides smart collaboration and keeps homeworkers connected with highly cost-effective video working seamlessly within your IT environment. Users can quickly set up audio and video conferences between PCs or Android devices from anywhere with an internet and VPN or LAN.
UNIVERGE 3C is designed to be embedded in today’s IT architectures meeting all the needs for operational efficiency, security and IT governance.
UNIVERGE 3C virtualizes communication and collaboration services – whether deployed in a data centre, spread across an organization or hosted in the cloud. It can be deployed on multiple servers or virtual machines across a network and operates as one single system, sharing a common, single database.
UNIVERGE 3C delivers continuous availability and disaster recovery with unmatched security, scalability, interoperability and reliability thanks to latest encryption and security protocols. Servers in Active/Active mode reduce the impact of a system failure and support geographic redundancy.