InReports

Call Management made simple

Providing dashboard reports of your entire
companies’ call efficiency

Quick, easy and cost-effective, NEC’s new InReports makes the ideal starting point for call management. Call performance is critical to your teams’ productivity as well as levels of customer service.

Business Benefits
InReports Call Management

InReports provides 24/7 monitoring and analysis of your entire company's communications via a browser. Pre-defined, graphically enhanced reports are presented clearly in a number of different ways: Lists, Charts and Wallboards.

  • Easy evaluation of your teams communication performance
  • Real-time business critical stats e.g average answer time, unanswered calls
  • Wallboard display stats for team motivation
  • Pro-actively deter unauthorised calls

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Resources

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