NEC High Availability Solutions for Government
Changing demographics have placed new demands on the public sector. Civilians expect responsive, efficient and accountable services from their government bodies. They have little tolerance for bureaucratic delays due to inefficient systems and processes, or lack of communication between isolated departments. The vision of a digital government offers tremendous potential to improve how authorities deliver public services and strengthen communities. Cloud computing, big data, social media and mobile apps expand opportunities for the public sector to connect with more citizens, and better understand the reasons for their perspectives on specific issues. Facing severe fiscal pressures and security concerns, government organizations recognize that action must be taken to integrate and modernize operations, and enhance services. Innovation and a more digital government can integrate and streamline workflows and processes, as well as help manage data and information effectively. Implementing multiple communication channels enhances transparency and collaborative governance for a better and more empowered citizen engagement.