Renaissance Amsterdam Hotel chooses NEC communication solution for the ‘New Normal’

Leading hotel in Amsterdam selects NEC as their communication solution provider to drive safety & security, efficiency and optimal guest services.

Amsterdam, Hilversum, 15 September 2020 – The Renaissance Amsterdam Hotel, one of Amsterdam’s leading premium hotels and one of the flagship-properties of Marriott International in Western Europe, has announced that they have selected NEC and its award-winning NEC Smart Hospitality Solutions as THE communication solution for the hotel for the coming years.

With the current PBX being based on dated (analogue) technology, the upcoming complete renovation of the Renaissance Amsterdam Hotel (investment of > 70 Million Euros), set the ideal stage to rethink the hotel’s communication strategy and technology. As COVID-19 has a massive impact on the Hospitality Industry, this momentum forced both the owner of the hotel as well as the Marriott leadership team, to take a serious look at possible alternatives. After a thorough and diligent selection process, the NEC Smart Hospitality Solution was deemed the only real obvious choice.

As Ken Millar, General Manager of the Renaissance Amsterdam Hotel, states: “In the current challenging COVID-19 times, we look at possible technology partners with an even more rigid focus. Yes, these partners need to be Marriott approved and yes, they need to have local experience and have a strong support-mechanism in place. What is absolutely critical though, is that these possible partners understand that in the ‘New Normal’ elements like CAPEX or OPEX are of secondary nature. These days it is all about robustness, longevity and TCO over a longer period. The NEC Smart Hospitality Team not only understand this, but more importantly, act and behave upon it. Therefore we are looking forward to a successful installation and implementation, which will be completed over the coming weeks”.

Kees van Donk, Sr. Director Travel, Hospitality & Leisure at NEC confirms: “I could not be more proud to state that the Renaissance Amsterdam Hotel (to many Dutch people still known for its unique and inspiring event location, the Renaissance Koepelkerk) has selected NEC to provide the optimum in Hospitality Communications.

In the ‘New Normal’, hospitality technology vendors not only need to focus on functionality and price, but more and more on living the partnership – working side-by-side with both owners, as well as operators, to deliver the right solution, for the right hotel.

Kees van Donk continues: “And as Ken already mentioned, we too are looking forward to a short, straightforward and successful installation, led by the professionalism of both the Renaissance Amsterdam Hotel IT-Team, headed by Emmanouil Georgikopoulos, and our certified NEC Smart Hospitality Partner for the Netherlands, SPIE.”


For more information please contact NEC Enterprise Solutions:
Robert van Amerongen
Tel: +31 35 689 1521

About Renaissance Hotels
With over 160 hotels in more than 35 countries and territories around the world, Renaissance Hotels has a dynamic global portfolio. Designed for spontaneous global travellers, Renaissance Hotels extends an open invitation to experience the unexpected both inside and out of the hotel. Distinctly local, personalized service is brought to life through each hotel’s engaging Navigators, the brand’s ambassadors who connect you to the locale and help you discover the neighbourhood’s hidden gems and handpicked local discoveries. To learn more about your Renaissance Hotel in Amsterdam, visit, like us on Facebook; and follow us on Instagram and Twitter @RenHotelAMS.

About SPIE Nederland
SPIE Nederland is a subsidiary of the SPIE group, the independent European leader in multi-technical services in the areas of energy and communications. SPIE Nederland provides advice and technical solutions in design, building and maintenance of network systems and energy, infrastructure, industrial and building installations. SPIE Nederland holds a position in the top 3 technical service providers in the Netherlands. With around 46,400 employees and a strong local presence, SPIE achieved in 2019 consolidated revenues of €6.9 billion and consolidated EBITA of €400 million. For more information, please visit:

About NEC Enterprise Solutions
NEC Enterprise Solutions provides IT & Communication solutions to small, medium and large enterprises in both the private and public sectors. Designed for open connectivity, high availability and flexible growth, our innovative solutions incorporate the latest voice, data and video technologies and enable real-time, collaborative working, increased productivity and customer satisfaction. Our servers, storage solutions, software and virtualized workstations enable businesses to maximize operational efficiency, performance and profitability. NEC Enterprise Solutions serves its customers across EMEA (Europe, Middle East & Africa) through a network of direct sales organizations, business partners and value-added resellers. For more information, please visit:


Share this page

We use first and third-party cookies to improve our services by analysing your browsing habits. By continuing to use this website, you consent to the use of cookies. Accept Privacy and Cookies Policy