Hilversum, Miami, March 25, 2019 – At Seatrade Cruise Global 2019, taking place 8-11 April at the newly renovated Miami Beach Convention Center, NEC is presenting latest innovations in its Smart Cruise Solutions aimed at enriching the Passenger Experience and Services as well as optimizing Crew Workflow effectiveness on board of cruise ships.
“Seatrade Cruise Global is the Cruise Industry's Premier Global Event. As leading technology partner for the cruise ship industry and other marine sectors, we have been participating to this event since year 2000”, explains Martin van der Veeken, Sales Director Marine at NEC Enterprise Solutions.
New build as well as retrofit
“We enjoy an overwhelming interest from major cruise line customers and it is fantastic to experience how much we year-on-year are appreciated for our innovative solutions and quality products. Seatrade Cruise Global 2019 gives us an excellent opportunity to present several smart innovations that support our customers along their Digital Transformation journey. Besides a complete offering of powerful IT & Communications technology for New Builds, these also include smart solutions that support the retrofit of existing vessels by leveraging existing investments and migrating legacy on-board installations to state-of-the-art solutions.
Smart Cruise Solutions
NEC’s Smart Cruise Solutions meet highest standards of quality, reliability, flexibility and ease of use - connecting staff and passengers with the information they need and enabling cruise and ferry companies to maximize passenger experience, services, safety and satisfaction.
Critical business processes aboard like Access Control, Alarming & Messaging, Real Time Location Services and Task Management are an integrated part, while open interfaces enable additional partner application support. NEC’s applications unify communications, optimize staff workflows and support messaging and alarm notification, while wireless communications ensure passengers and crew stay connected wherever they are.
Ensuring Safety, Security and Service Excellence on Board
Combining its capabilities and rich portfolios in Communications and IT, NEC can provide cruise lines with advanced technologies, services and expertise to ensure the safety, security and efficiency on board cruise ships. NEC’s Fault Tolerant servers ensure 24/7 operation, while advanced data storage and data management solutions scale to the most demanding requirements such as reliability and availability.
“Building passenger satisfaction and loyalty is crucial in the cruise industry. As one of the leading global vendors and driving forces behind wireless technology solutions, we have been at the forefront of developments such as wireless mobility (among others IP DECT) for many years. The level of integration between our server, storage and enterprise communications solutions reinforces the power of these technologies and maximizes the benefits they offer passengers and crew. Meanwhile we are also actively progressing our 5G Business Platform towards providing innovate 5G Vertical Business Solutions - an area with unprecedented opportunities for new services and features”, concludes van der Veeken.