Are your ready for the end of ISDN?

WHAT IS ISDN?

ISDN is a traditional phone line technology which often uses a network to deliver voice and data. This, along with older PSTN technology, is currently being phased out, or in some regions has already been switched off. This technology is still widely used across the EMEA (Europe, Middle East and Africa) and a substantial number of business communications will be at risk.

WHY ARE ISDN SERVICES ENDING?

Many ISDN services across the EMEA, especially northern Europe, are at their end of life. Carriers have announced that they will be disconnecting service of ISDN to customers. A number of countries have already made the switch and many are getting close. In the UK - BT are expected to reach the end of sale of ISDN services in 2020 with ISDN services expected to be switched off on the BT network in 2025.

ARE ALL REGIONS OF THE EMEA AFFECTED BY THIS?

A number of countries have already made the switch and many are getting close. Countries affected so far are Belgium, France, Germany, Netherlands, Sweden and Switzerland. In the UK - BT are expected to reach the end of sale of ISDN services in 2020 with ISDN services expected to be switched off on the BT network in 2025. Other regions remain unaffected. The best way to find out if your region is affected is to contact your current telecoms supplier. And if so – read on to discover more.

WHAT YOU NEED TO DO

Businesses currently using ISDN will need to migrate their service onto a Sessions Initiated Protocol (SIP) Trunk connection. Doing this sooner rather than later will ensure you have no loss of service or business productivity. Avoid being caught in the bottleneck of last-minute mass migrations to SIP - contact your NEC supplier or contact us directly today!

What is SIP?

Sessions Initiated Protocol (SIP) is a more modern telephony solution that uses the internet to deliver voice and data through a single connection. Using SIP trunks with your business telephone system utilitises VoIP technology with benefits including:

Cheaper Calls

SIP allows for inclusive call bundles, which can include free national calls!

Speed

New SIP lines can be installed far quicker than traditional lines

Cost

They are also far cheaper to install

SIP migration steps

Understand

Your current infrastructure

Consider

Your technology requirements

Choose

Your preferred technology

WHY DO I NEED TO BE READY FOR SIP?

With the ISDN Switch Off, migrating to SIP technology should be a business priority. A SIP Trunk is the digital equivalent of a traditional phone line, it connects to a PBX, a device that provides the brains behind the phone system enabling multiple users to share lines. SIP offers a number of key advantages over ISDN including carrying voice and data across a single connection. NEC has technology ready for this migration, including the SL2100 and UNIVERGE SV9100 & SV9500 Communication Platforms.

WHAT ARE THE RISKS IF I DON’T MIGRATE?

The ISDN Switch Off has long been underway and will be replacing traditional phone lines meaning your existing hardware may well be incompatible. To ensure your business avoids down time, loss or productivity and income; upgrade now.

  • End of Life Technology: Support & maintenance services no longer available
  • Risk of Downtime: How much could this cost your business operations and reputation?
  • Customer Service Levels: Your business may no longer be competitive

FURTHER BENEFITS OF SIP WITH AN NEC PHONE SYSTEM INCLUDE:

  • Remote Working: Home workers and road-based teams can communicate far more effectively
  • Video Conferencing: Provide your team with productive collaborations including screen-sharing
  • Flexibility & Scalability: Easier IT administration, desktop telephony via a softphone and more

Contact us now!

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