- Übertreffen der Kundenerwartungen
- Einsatz zeitsparender Initiativen
- Realisierung mobile Effizienz
- Steigerung der Kundentreue
Unvergessliche Erfahrungen im Einzelhandel
Mit NECs integrierten Hardware-, Software- und Support-Lösungen für den Einzelhandel werden die Kundenerfahrungen im Laden positiver und unvergesslicher, wodurch sich die Wahrscheinlichkeit erhöht, dass die Kunden wiederkommen und weiterhin kommen, eine größere Treue zum Laden entsteht und sogar die Bereitschaft, neue Produktangebote auszuprobieren. Unsere Lösungen für den Einzelhandel gewährleisten den höchsten Grad an effizienter Interaktion, indem sie helfen:
Persönliche Kontaktzeit
zu erhöhen Unsere Ende-zu-Ende-Lösungen geben den Verkäufern freie Zeit, um sich auf den Kunden zu konzentrieren, indem die Bestandsverwaltung und Transparenz optimiert und rationalisiert wird.
Wartezeiten zu verkürzen
Unsere intuitiven POS-Terminals beschleunigen die Zeit an der Kasse und bringen die Kunden ohne unnötige Verzögerungen auf ihren Weg.
Echtzeit-Reaktionszeit
Mit unseren mobilen Lösungen haben Filialleiter und Verkäufer Zugriff auf Echtzeitdaten und Bestellannahme direkt im Laden, um umgehend und persönlicher auf Kundenanfragen zu reagieren.
Making the Customer Connection
NEC's integrated retail solutions work to enable retailers to transform their in-store experiences where convenience and more immediate assistance turn them from browsing to sales destinations. Our retail solutions deliver adaptive alternatives by helping to:
Break the mold
Our space-saving POS terminals permit forgoing traditional cashier desks for conveniently dispersed checkout locations.
Meet a need
Our support services can customize solutions modeled to specific in-store or customer preferences to service customers more to their liking.
Close the deal
Our rugged, lightweight sales tablets with accurate barcode scanning and real-time data access help to turn interest into sales opportunities through fast and informed assistance.
Adaptability to React
Seamless, connected and personalized customer experiences can become a reality with our NEC mobile solutions specifically developed for the retail environment. Our mobile offerings make fulfilling customer expectations and demands easier by helping to:
Be proactive
Our compact lightweight rugged tablets get associates out from behind the sales desk to where the customers are for closer more personalized encounters.
Take it local
Our ability to deliver on-demand area reports empowers local-level decisions to maximize sales on a per-market or per-store basis.
Get the word out
Our mobile store applications supply flexible tools to produce sophisticated retail promotions on the fly to drive in-store customer interest and awareness .
Service That Promotes
Whether it is attentive assistance or a smooth sales transaction, NEC's hardware, software and support services work to deliver the best in-store experience possible with memorable customer encounters that make them want to return. Our retail solutions help create favorable customer impressions by helping to:
Offer alternatives
Our software with the ability to supply accurate information such as inventory availability increases potential upselling opportunities.
Empower associates
Our mobile tablets turn sales associates into knowledge workers making them credible brand advocates in the eyes of customers.
Support ongoing performance
Our support services with the ability to proactively monitor and supply preventive services guard against in-store service disruptions to help prevent customer disappointment.