Presence Management

Knowing when and how to communicate with others is more often than not a decision based more on luck than judgment. When you need someone the odds are you won’t be able to reach them; the time when you least want to be disturbed, will be the time when everyone wants you; and the time when you need a quick decision or information urgently to progress a project, will be the time when you embark on a frustrating game of telephone tag.

Presence offers benefits to both communication instigator and recipient.

To the instigator it provides instant visibility of the recipient availability, empowering them to make an informed decision as to when and how to make contact with a colleague or partner.

For the recipient it provides a means of controlling their availability and preferences as to whom, when and by what method others can make contact.

BENEFITS

- Increased efficiency in communicating with others

- Reduced decision making times

- Improved collaboration

- Control of availability