Mobile workers

The mobile worker typically works in an offline state, relying heavily on a mobile device to communicate with colleagues, customers and partners. Modern technologies have opened up access to internet based information sources, but more often than not the availability to business data and applications remains closed.

Even communications both to and from the mobile worker are somewhat blind and based more on hope than knowledge, which can lead to delays in the decision making progress and missed opportunities.

In a unified communications environment, mobile workers can enjoy presence and instant messaging functionality integrated into their mobile devices, enabling informed and cost effective communication. In addition, they can have secure access to business applications and shared resources through specific web-based portals. Plus, when they come in from the mobile environment, they can optimize fixed mobile convergence technologies to ensure they do not pay more than they need to for their communications.

BENEFITS

- Improved productivity

- Informed communication

- Cost effective mobility

- Improved working processes